How we work
A clear path from discovery call to workshop brief—built for retention analysis and dashboard design, not endless discovery.
Engagement path
From question to usable brief
Every Filehorizonhub engagement follows the same spine. Scope may shrink for a metrics audit or expand for a multi-site retention review, but the sequence stays recognisable to your HR and finance partners.
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Discovery call
We confirm the leadership questions, look-back window, sites in scope, and who owns hire and termination definitions. You leave with a short extract checklist.
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Secure data receipt
Agreed fields arrive through your chosen secure channel. We run completeness checks on dates and departments before analysis begins in earnest.
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Analysis and draft
Attrition concentrations, tenure bands, and exit themes are drafted with notes on sample size and missing reasons. Dashboard engagements produce layout drafts and a glossary instead.
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Workshop
A half-day session with HR and line stakeholders tests the story, adjusts priorities, and agrees wording for manager packs.
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Final brief and window for questions
You receive the written brief or pack. A short follow-up window covers clarifications before the materials enter your people review cycle.
What you prepare
- Headcount, joiner, and leaver extracts for the agreed period
- A named contact for definition questions
- Optional exit comments or survey exports
- List of known organisational events that should appear as captions
Where workshops happen
Most workshops take place on Hong Kong Island or in Kowloon near your offices. Remote working sessions cover analysis checkpoints when travel is unnecessary.
Who sits in the room
Retention workshops work best when HR partners, a finance counterpart, and at least one department head attend. That mix catches definition disputes early and keeps actions grounded in how managers actually schedule one-to-ones.
If your board pack has a fixed template, bring a sample page so chart layouts respect the space you already have.